Compare
Agency fees, biodata quality, replacement policy, training, insurance, and the clarity of employment paperwork.
Singapore Guide
Maid And Helper Agencies In Singapore
Use this as a starting point when comparing agencies, transfer helpers, training support, placement fees, and after-placement service.
Check
MOM licence status, recent reviews, total cost, refund terms, and whether expectations are explained clearly before placement.
Useful For
Families hiring a first helper, changing agencies, or comparing live-in domestic support with part-time cleaning.
Start Here
Use The MOM Directory Before Shortlisting
MOM says employment agencies need a licence to operate, and its EA Directory lets you search agencies, compare service quality and performance indicators, and identify agencies under revocation, suspension, or surveillance.
- Check that the agency is licensed and the person serving you is registered.
- Compare replacement terms, successful retention indicators, and what happens after placement.
- Ask for the full cost, not only the headline agency fee.
Should I use only agencies listed by MOM?
Yes. MOM says the first thing to do is ensure the agency is properly licensed, and its EA Directory is the official place to check agencies and registered personnel.
What is more important than a low fee?
Clarity after placement: replacement policy, support if the match fails, total cost, and whether the agency understood your actual household needs before recommending someone.
Is a maid agency the same as a cleaning company?
No. A live-in helper arrangement is a different legal and practical commitment from part-time home cleaning, so SG LifeKit keeps those categories separate.